Identity Theft Protection

Identity Theft Protection  

Overview

 

ID Watchdog© helps you better protect against fraud by offering over 25 valuable features—all in one, easy-to-use experience:

 

Detection: You’ll receive alerts to changes in your credit file so, if unrecognized, you can respond quickly to help stop the problem before it grows.

 

Control: You’ll have more control over access to your Equifax credit file to help keep identity thieves from opening new accounts in your name.

 

Resolution: And if you ever become a victim, a highly trained and certified resolution specialist will fully manage your case until it is resolved.

 

With more features for families than any other provider, you can help better protect loves ones under your roof or wallet.

 

Tell Me More

Take advantage of an individual plan for only $6.50 per month. If you would like to enroll additional household family members, pay only $12.50 per family per month. For added monitoring across all 3 bureaus you can select the Platinum plan for $9.50 per month for the individual and $17.50 per family per month. All payments will be direct bill.
Enrollment

Enroll online through our secure website.
Contact Us

 Address
Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
 Phone
1-866-513-1518
 Hours
 M-F 9a-6p ET
 Email
customer.service@mercer.com

How It Works

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    ID Watchdog provides award-winning identity theft protection and resolution services—monitoring credit reports, social media, transaction records, public records and more—to help you better protect your identity. ID Watchdog continues to innovate solutions designed to give you peace of mind. The ID Watchdog customer care team is US-based and available 24/7/365.

  • How can this help me?

    Identity theft is more complicated than the use of a stolen credit card or fraudulent withdrawals from your bank account. It can impact everything from your tax refunds to your medical insurance. With ID Watchdog, you have an easy and affordable way to help better protect and monitor the identities of you and your family. You’ll be alerted to potentially suspicious activity and enjoy the peace of mind that comes with the support of dedicated resolution specialists.

  • Who is eligible?

    You and your family members are eligible, as long as you are actively at work.

  • When can I enroll?

    Enroll today to help better protect you and your family from identity theft.

  • What if my employment status changes?

    When you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the product’s terms and conditions. Although payroll deduction will no longer be available if you retire or leave your company, you can still take advantage of the same discounted rates through credit card billing.

  • Why would I need ID Watchdog?

    ID Watchdog has the powerful features you want at an affordable price: 

    • Credit Lock - With our online and in-app feature, lock your Equifax® credit report1 — and your child’s Equifax credit report — to help provide additional protection against unauthorized access to your credit.
    • More for Families - Our family plan helps you better protect your loved ones, with each adult getting their own account with all plan features. And, we offer more features that help protect minors than any other provider.
    • Dedicated Resolution Specialists - If you become a victim, you don’t have to face it alone. One of our certified resolution specialists will fully manage the case for you until your identity is restored.

 

1.Locking your Equifax credit report will prevent access to it by certain third parties. Locking your Equifax credit report will not prevent access to your credit report at any other credit reporting agency. Entities that may still have access to your Equifax credit report include: companies like ID Watchdog, which provide you with access to your credit report or credit score, or monitor your credit report as part of a subscription or similar service; companies that provide you with a copy of your credit report or credit score, upon your request; federal, state, and local government agencies and courts in certain circumstances; companies using the information in connection with the underwriting of insurance, or for employment, tenant or background screening purposes; companies that have a current account or relationship with you, and collection agencies acting on behalf of those whom you owe; companies that authenticate a consumer's identity for purposes other than granting credit, or for investigating or preventing actual or potential fraud; and companies that wish to make pre-approved offers of credit or insurance to you. To opt out of pre-approved offers, visit www.optoutprescreen.com.

Mercer's Role and Compensation

Details of Mercer disclosure of the compensation.